Welcome to the website of Apex Pressure Washing & Gutter Cleaning ("Company," "we," "our," or "us"). By accessing or using our website, requesting a quote, scheduling services, or purchasing our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website or services.
1. Services
Apex Pressure Washing & Gutter Cleaning provides residential and commercial exterior cleaning services, including but not limited to:
All services are subject to availability and may vary based on property conditions.
2. Estimates
All estimates are provided based on information available at the time of inspection or consultation.
If unforeseen conditions are discovered before or during the service—including excessive buildup, inaccessible areas, structural damage, or additional requested work—we reserve the right to revise the estimate after discussing the changes with the customer.
Quotes are generally valid for 30 days unless otherwise stated.
3. Scheduling & Weather
Pressure washing and exterior cleaning are weather-dependent.
We reserve the right to postpone or reschedule services due to:
We will make reasonable efforts to reschedule your appointment promptly.
4. Customer Responsibilities
Customers agree to:
Apex Pressure Washing & Gutter Cleaning is not responsible for delays or additional charges resulting from inaccessible work areas.
5. Payment Terms
Payment for all services, with the exception of deck restoration are repair work, is due upon scheduling of such services unless otherwise agreed in writing.
Payment is due upon completion of deck restoration and any repair work services unless otherwise agreed in writing.
We accept approved payment methods including:
Late payments may be subject to additional fees or interest as permitted by North Carolina law.
Customers are responsible for all collection costs, including reasonable attorney's fees where permitted by law.
6. Cancellation Policy
Appointments may be canceled or rescheduled by contacting us as soon as possible.
We request at least 24 hours' notice whenever possible.
Repeated cancellations or no-shows may result in scheduling restrictions or deposits for future appointments.
7. Property Conditions
Exterior cleaning can reveal existing defects that were previously hidden by dirt, algae, mold, oxidation, or debris.
We are not responsible for pre-existing conditions including but not limited to:
Customers are encouraged to inspect their property before scheduling service.
8. Roof Cleaning
Roof cleaning is performed using soft washing methods whenever appropriate.
We do not guarantee:
Existing roof defects may become more noticeable after cleaning.
9. Gutter Cleaning
Our gutter cleaning service includes removal of accessible debris from gutters.
Unless specifically included in your estimate, gutter cleaning does not include:
Customers should report drainage concerns before service.
10. Satisfaction Guarantee
Customer satisfaction is important to us.
If you are dissatisfied with any aspect of our work, please notify us within 48 hours of service completion.
We will make reasonable efforts to inspect the issue and, if appropriate, return to address areas covered under the original scope of work.
11. Limitation of Liability
To the fullest extent permitted by law, Apex Pressure Washing & Gutter Cleaning shall not be liable for:
Our maximum liability shall not exceed the amount paid for the specific service giving rise to the claim.
12. Website Use
You agree to use this website only for lawful purposes.
You may not:
13. Intellectual Property
All website content, including text, graphics, logos, photographs, and branding, is the property of Apex Pressure Washing & Gutter Cleaning unless otherwise noted.
Unauthorized reproduction or distribution is prohibited without prior written consent.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or policies of those websites.
15. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use your information.
16. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of the website after changes constitutes acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought in the appropriate state or federal courts located in North Carolina.
18. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Apex Pressure Washing & Gutter Cleaning
Website: www.apwnc.com
Phone: (919) 651-0133
Email: info@apwnc.com